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Rewards for MVPs

Because we love you, we would like to reward you everytime you top-up from us. Earn STARs with every 100 SEAGM credits you spent with us and enjoy rewards with the STARs.

Be rewarded with your STARs!

  • SEAGM coupon
    SEAGM STAR 400
  • SEAGM coupon
    SEAGM STAR 1500
  • SEAGM coupon
    SEAGM STAR 2950

Redeem vouchers with your STARs before they expire.

STARs will expire on 31st Dec of the year after the STARs are collected. For example, STARs collected in 2022 will expire on 31st Dec 2023.

Redeem Now

SEAGM STAR Member Levels

Level Rookie Amature Pro Elite
Minimum SEAGM credits spent in 90 days
100 SEAGM credits = RM 1.00
0 30,000 120,000 300,000
Member level duration 90 days

There are 4 levels in the STAR Rewards Program. Instant upgrade to Amateur, Pro or Elite level is possible upon minimum amount spent to progress to the next level. Ensure a minimum amount is spent every 90 days to retain at a membership level, in order to avoid being downgraded from the current level.

More benefits coming soon for different levels, stay tuned!

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SEAGM STAR REWARDS PROGRAMME

Terms and Conditions (“T&C”)

DEFINITIONS

The SEAGM STAR Rewards Programme (Programme) at www.seagm.com is subject to the following terms and conditions and to the Terms of Use. The terms as defined in the Terms of Use shall be adopted herein, unless defined otherwise. In the event of any inconsistency between this T&C and the Terms of Use, this T&C shall prevail.

ELIGIBILITY & PARTICIPATION

  • All users with an Account (Users) shall automatically be part of the Programme.
  • The Users shall automatically be accorded with a “STAR Reward Member” status (Level) and may commence accumulating STAR Reward points (“STAR(s)”) from purchase(s) of Items.
  • The Users with an existing Account prior to the launch of this Programme shall be accorded with the applicable Level by way of their previous 90 days purchases.
  • The STAR Rewards Programme membership is non-transferable and shall be for personal use of the Users only.

VALIDITY OF REWARD STARS

  • Subject to any exceptions as set out by SEAGM, all online purchases of Items will earn STARs which are not transferable to any other User(s).
  • All Users will be awarded with 1 STAR for every 100 SEAGM Credits spent.
  • The STAR Rewards Programme offers four (4) membership tiers as follows:

    • an entry membership tier known as “Rookie”;
    • a basic membership tier known as “Amateur”;
    • a mid-level membership tier known as “PRO”; and
    • a premier membership tier known as “Elite”.

    Please find below a sample table depicting the STARs cumulated and the applicable membership tiers:

    Level Amount to be spent
    within ninety (90) days upon first purchase of items
    (*)
    STARs / 100 credits
    (**)
    Min. spending amount
    (***)
    Rookie 0 1x 0
    Amateur 300 1x 30,000
    PRO 1200 1x 120,000
    Elite 3000 1x 300,000

    (*) Amount to be spent within ninety (90) days upon first purchase of Items (SEAGM Credits)

    (**) x – STARs / 100 SEAGM Credits (RM 1)

    (***) Min. spending amount in next ninety (90) days to maintain in the member level or level up (SEAGM Credits)

  • TThe STARs used to redeem items in this Programme are STARs earned by the Users from online purchases made for the purposes of personal consumption only, i.e. non-business and non-commercial related consumption only. SEAGM reserves the right not to award STARs on online spending which SEAGM deems to be purchases made for business and commercial purposes using the SEAGM account.
  • SEAGM reserves the right to deduct or recompute any STARs earned to the User’s account for the purpose of correcting any errors or inaccuracies in the allocation of the STARs.

STARS EXPIRATION

  • The STARs collected will expire on the next following year end, calculations as follow;

    N (the remaining month of the current year STAR earn) + 12 months.

    Please find below a sample table depicting the STARs accumulated and the applicable expiry date:

    Date STARs Accumulation Expiry
    15 January 2022 300 31 December 2023
    15 June 2022 300 31 December 2023
    15 January 2023 300 31 December 2024
  • All STARs should be redeemed prior to the expiry date. Any extension shall be at the sole discretion of SEAGM.

NOTICE OF ACCUMULATED STARS

User will be notified of the number of STARs accumulated in their account details.

REDEMPTION OF STARS

  • The Accounts must be in good standing, not closed or terminated by SEAGM at the time of redemption request.
  • All Users may use their accumulated STARs to redeem any one or combination of the given options on the Redemption Tab.
  • For this Programme, Users shall have the option to redeem items using all or partial STARs.
  • Partial Redemption is not allowed, i.e. redemption with a combination of STARs and RM value charged.
  • Completed redemption cannot be revoked, cancelled, returned or exchanged for any reason whatsoever. All STARs used will not be credited into the User’s account.
  • SEAGM may, at its sole and absolute discretion, increase or decrease the rate of STARs to be awarded for each selected redemption item(s) and Users shall not be entitled to request from SEAGM any explanation on the same.
  • SEAGM will not be liable for any death, injury, direct or consequential loss, theft or damage of any nature that the Users may suffer arising from redemption of the redemption item(s).
  • SEAGM gives no representation or warranty on the quality of the redemption item(s) or their suitability for any purpose and will not be responsible for any dispute that may arise between the Users and the manufacturer and/or supplier.
  • If the choice of redemption item(s) is/are unavailable reason being the redemption item(s) is/are temporarily out of stock or discontinued, SEAGM shall have the right to replace item(s) with a similar value.
  • All redemption item(s) are available while stocks last.
  • All STARs earned must be redeemed prior to the date the account is closed. Thereafter, all unredeemed STARs will be automatically cancelled without prior notification to Users.

DELIVERY OF REDEMPTION REQUEST

  • Please allow twenty-one 21 business days for delivery of the redemption item(s) from the date of receipt of the redemption submitted.
  • By going through this process, Users have expressly agreed and consent to SEAGM to disclose their particulars to SEAGM’s STAR appointed 3rd party agent or vendor for the purposes of delivering the redemption item(s) redeemed. SEAGM warrants that the disclosure of such particulars to SEAGM appointed 3rd party agent and/or vendor is for the sole purpose of the redemption item(s).
  • If a User does not receive the redemption item(s) after twenty-one (21) business days from the date of the redemption order, it will be the User’s responsibility to inform SEAGM on the non-receipt of the redemption items. If no query is received by the twenty-fifth (25th) business day from the redemption order, the redemption item(s) ordered will be considered received and accepted in good order by the User.
  • If the redemption item(s) received is incorrect, the User is required to inform SEAGM on any of the error(s) made.

REDEMPTION

  • The redemption item(s) issued cannot be exchanged for cash.
  • The redemption item(s) redeemed are valid for use until the date specified on the respective item(s). If the redemption item(s) redeemed remain unused after the validity date as stated, SEAGM will not extend the validity date and will not refund any STARs for the unused portion.
  • SEAGM is not responsible for lost, stolen, unused or expired redemption item(s) (if applicable).
  • The redemption item(s) redeemed are not transferable, exchangeable for other rewards, refundable or replaceable for cash or credit under any circumstances.

GENERAL

  • All accumulation of STARs by Users will be treated as null or void upon cancellation of the Account or for any reason whatsoever and regardless of whether the cancellation is effected by SEAGM or the Users.
  • SEAGM reserves the right to nullify any redemption made by a User who is in breach of these T&C or the Terms of Use.
  • Users agree to access the SEAGM website at www.seagm.com to view the terms and conditions and to ensure that they keep up-to-date with any changes or variations to the terms and conditions herein.
  • SEAGM reserves the right to cancel or amend the Programme at any time upon giving a twenty-one (21) business days prior notice to Users via www.seagm.com or any other means of communication that may be deemed appropriate by SEAGM.
  • By participating in this Programme, the User is deemed to have agreed to be bound by these T&C and any decisions of SEAGM.
  • Users are required to check and reconcile their account details in respect of their STARs. SEAGM will endeavour to resolve but shall not be responsible for any disputed transaction.
  • The T&C shall be governed by the Laws of Malaysia and subject to the exclusive jurisdiction of the Courts of Malaysia.
  • For any inquiries, Users can contact SEAGM customer service.